Privacy Policy

Privacy Policy

Last updated: 19/08/2026

Good Wee Co (“Good Wee Co”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our website, communicate with us, or otherwise interact with our services.

This policy is intended to comply with:

  • The UK General Data Protection Regulation (“UK GDPR”)

  • The Data Protection Act 2018

  • The Privacy and Electronic Communications Regulations (“PECR”)

  • Guidance issued by the UK Information Commissioner’s Office (“ICO”)

Please read this policy carefully to understand how your personal data is handled.

1. Who We Are

Good Wee Co is a trading name operated by a sole trader based in the United Kingdom. Good Wee Co is a trading name of Edward Davies, a sole trader.

Trading name: Good Wee Co
Business address: 50 Keswick Road, Leatherhead, KT23 4BH, United Kingdom
Contact email: fresh@goodweeco.com
ICO registration number: [ICO registration number, if applicable]

For the purposes of UK data protection law, the sole trader operating Good Wee Co is the data controller responsible for your personal data.

2. The Personal Data We Collect

We may collect and process the following categories of personal data:

Information You Provide Directly

When you interact with Good Wee Co, you may provide:

  • Your name

  • Billing and delivery addresses

  • Email address

  • Telephone number

  • Account login details

  • Order details and purchase history

  • Customer service enquiries and correspondence

  • Marketing preferences

  • Reviews, survey responses, or feedback

Payment Information

Payments are processed securely through third-party payment providers. We do not store full payment card details on our systems.

Our payment providers may collect:

  • Cardholder name

  • Card number

  • Expiry date

  • Security code

  • Billing information

Please refer to the relevant payment provider’s privacy policy for more information.

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Referral URLs

  • Time zone settings

  • Cookie identifiers

  • Pages viewed and browsing behaviour

Marketing and Communications Data

We may collect information about:

  • Your marketing preferences

  • Whether you open marketing emails

  • Links clicked in marketing communications

  • Consent records

3. How We Use Your Personal Data

We only use your personal data where we have a lawful basis to do so under UK GDPR.

We may use your data to:

Process and Fulfil Orders

Including:

  • Taking payment

  • Delivering products

  • Managing returns and refunds

  • Sending order confirmations and delivery updates

Lawful basis: Contractual necessity

Manage Customer Accounts

Including:

  • Creating and maintaining your account

  • Providing customer support

  • Handling enquiries and complaints

Lawful basis: Contractual necessity and legitimate interests

Improve Our Website and Services

Including:

  • Analysing website traffic

  • Understanding customer behaviour

  • Improving user experience

  • Preventing fraud and misuse

Lawful basis: Legitimate interests and consent where required

Send Marketing Communications

Including:

  • Email newsletters

  • Promotions and offers

  • Product updates

We will only send marketing communications where:

  • You have consented; or

  • We are permitted to do so under PECR soft opt-in rules.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails; or

  • Contacting us directly.

Lawful basis: Consent or legitimate interests where applicable

Comply With Legal Obligations

Including:

  • Accounting and tax obligations

  • Fraud prevention

  • Responding to legal claims or regulatory requests

Lawful basis: Legal obligation

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyse usage, and support marketing activities.

Cookies may include:

  • Essential website cookies

  • Analytics cookies

  • Functional cookies

  • Advertising and retargeting cookies

Essential Cookies

These cookies are necessary for the operation of the website and cannot usually be switched off.

Analytics Cookies

These help us understand how visitors use our website so we can improve performance and usability.

Marketing Cookies

These may be used by advertising platforms to deliver relevant adverts and measure campaign effectiveness.

Where required by PECR, we will request your consent before placing non-essential cookies on your device.

You can manage cookie preferences through:

  • Our cookie banner or preference centre

  • Your browser settings

For more information, please see our Cookie Policy: [link to cookie policy]

5. Sharing Your Personal Data

We may share personal data with trusted third parties where necessary to operate our business and fulfil our services.

These may include:

Payment Providers

Such as:

  • Stripe

  • PayPal

  • Shopify Payments

  • Klarna

Ecommerce and Website Providers

Such as:

  • Shopify

  • WooCommerce

  • Squarespace

Delivery and Fulfilment Partners

Such as:

  • Royal Mail

  • DPD

  • Evri

  • DHL

Marketing and Analytics Providers

Such as:

  • Google Analytics

  • Meta (Facebook/Instagram)

  • Klaviyo

  • Mailchimp

Professional Advisers

Including:

  • Accountants

  • Legal advisers

  • Insurers

Regulatory Authorities

Where required by law or where necessary to protect our legal rights.

We require third-party processors to handle personal data securely and in accordance with applicable UK data protection law.

6. International Transfers

Some of our third-party service providers may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, which may include:

  • UK International Data Transfer Agreements

  • UK adequacy regulations

  • Appropriate contractual safeguards approved under UK data protection law

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy.

Typical retention periods may include:

  • Order and transaction records: up to 6 years for tax and accounting purposes

  • Customer service correspondence: up to 3 years

  • Marketing consent records: until consent is withdrawn plus a reasonable compliance period

  • Website analytics data: typically 14–26 months depending on provider settings

We may retain information for longer where required by law or where necessary to establish, exercise, or defend legal claims.

8. Your Rights Under UK GDPR

You have a number of rights in relation to your personal data.

Right of Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can ask us to correct inaccurate or incomplete information.

Right to Erasure

You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You can ask us to limit how your data is used in certain circumstances.

Right to Data Portability

You may be able to request the transfer of your personal data to another organisation.

Right to Object

You can object to certain processing based on legitimate interests and to the use of your personal data for direct marketing.

Rights Related to Automated Decision-Making

You have rights in relation to certain decisions made solely by automated means where applicable.

To exercise any of your rights, please contact us at:

Email: fresh@goodweeco.com

We may request proof of identity before responding to your request.

We aim to respond within one month in accordance with UK GDPR requirements.

9. Marketing Communications

If you opt in to receive marketing communications, or where we are otherwise legally permitted to contact you, we may communicate with you by:

  • Email

  • SMS

  • Social media advertising

You can withdraw your consent or unsubscribe from marketing communications at any time.

We will not sell your personal data to third parties for their own marketing purposes.

10. Security of Your Data

We take appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Security measures may include:

  • SSL encryption

  • Secure payment processing

  • Restricted access to personal information

  • Password protection

  • Monitoring and security tools

However, no internet transmission or storage system can be guaranteed to be completely secure.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of external websites. We encourage you to read their privacy policies before providing personal data.

12. Children’s Privacy

Our website and products are not intended for children under the age of 13.

We do not knowingly collect personal data from children.

If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove it where appropriate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in legal requirements

  • Operational changes

  • New technologies or services

Updated versions will be published on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

Good Wee Co
50 Keswick Road
Leatherhead
KT23 4BH
United Kingdom

Email: fresh@goodweeco.com

15. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the UK Information Commissioner’s Office (“ICO”).

You can find information about making a complaint on the ICO website.

Telephone: 0303 123 1113

Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

We would appreciate the opportunity to address your concerns before you contact the ICO.